Privacy Policy

1. Introduction

Tailgate2Go™ ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our grill rental services.

2. Information We Collect

Information You Provide Directly

When you make a booking or contact us, we collect:

• • Full name, email address, and phone number
• • Billing and delivery address
• • Event date, time, and location details
• • Payment information (processed securely through Stripe)
• • Any notes or special requests you provide

Information Collected Automatically

• • Browser type and IP address
• • Pages visited and time spent on our website
• • Device type and operating system
• • Referral source

3. How We Use Your Information

We use the information we collect to:

• • Process and fulfill your grill rental bookings
• • Send booking confirmations and event reminders
• • Process payments and prevent fraud
• • Respond to customer inquiries and support requests
• • Improve our website and services
• • Comply with legal obligations

4. Payment Processing & Stripe

We use Stripe to process payments securely. Stripe handles all payment card information directly—we never store your full credit card details on our servers. Stripe's privacy policy governs how they handle payment data. For details, visit stripe.com/privacy.

Your payment information is encrypted and transmitted securely.

5. Data Sharing

We do not sell or rent your personal information to third parties. We may share your information with:

• • Service Providers: Payment processors (Stripe), email delivery services, and hosting providers
• • Legal Requirements: When required by law or to protect our rights

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, typically 3-7 years for booking records and payment information (as required by tax and legal compliance). You can request deletion of your data at any time by contacting us.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• • Right to Access: Request what personal data we hold about you
• • Right to Correction: Request that we correct inaccurate data
• • Right to Deletion: Request deletion of your data ("right to be forgotten")
• • Right to Opt-Out: Unsubscribe from marketing communications at any time

To exercise any of these rights, contact us at the information below.

8. Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing through Stripe, and restricted access to sensitive data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete such information promptly.

11. Policy Updates

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our services indicates acceptance of our updated privacy practices.